Key Responsibilities
Operations Oversight: Manage all inbound (receiving) and outbound (dispatch) activities, ensuring smooth workflow.
Inventory Management: Monitor stock levels, conduct audits, reconcile discrepancies, and optimize storage.
Staff Management: Recruit, train, schedule, and lead warehouse personnel, setting performance expectations.
Safety & Compliance: Enforce health, safety, and security protocols (HSE) and ensure adherence to company policies.
Process Improvement: Identify bottlenecks and implement strategies to boost efficiency and cut expenses.
Coordination: Liaise with sales, transport, and other departments for timely order fulfillment.
Reporting: Track KPIs (Key Performance Indicators) and report on warehouse performance