Job Summary: We are looking for a Development Support Engineer to assist the development team in application support, issue analysis, bug fixing, and coordination between QA, product, clients and development teams. The role involves troubleshooting production issues, supporting deployments, and ensuring smooth day-to-day technical operations.

Key Responsibilities:
Provide L2/L3 application support for live systems
Analyze production issues and coordinate fixes with developers
Debug code and identify root causes of issues
Support API integrations and third-party connectivity
Assist in deployment, release management, and hotfixes
Coordinate with QA for testing and validation
Monitor logs, database queries, and system performance
Prepare technical documentation and support reports

Required Skills:
Basic to robust knowledge of .NET (as applicable)
Understanding of JSON, XML
Working knowledge of SQL
Experience in debugging and log analysis




Basic understanding of server environments (Windows)

Preferred Skills:
Experience in production support or live application handling
Knowledge of travel domain APIs (Hotel / Flight / OTA systems) — added advantage
Experience with monitoring tools and ticketing systems
knowledge of JavaScript, Angular and MVC

Qualifications:
BE / BTech / MCA / BCA or equivalent
1–4 years of relevant experience

Key Traits:
Strong problem-solving skills
Positive communication and coordination ability
Ability to work under pressure during live issues
Ownership mindset and attention to detail

Job Types: Full time, Permanent

Pay: ₹319,564.12 - ₹1,200,000.00 per year

Perks:
Cell phone reimbursement
Health insurance
Internet reimbursement
Provident Fund

Work Location: In person

📌 Development Support Engineer Mumbai
🏢 Ottila International
📍 Mumbai