Job Description – Shift In-Charge

Position: Shift In-Charge
Department: Operations
Employment Type: Full-Time
Shift: Adaptable / Rotational Shifts

Key Responsibilities
Manage and supervise daily outlet operations during the assigned shift.
Allocate duties and monitor staff attendance, grooming, discipline, and performance.
Ensure excellent customer service and handle customer complaints professionally.
Monitor product quality, freshness, stock availability, and minimize wastage.
Handle billing, POS, cash management, and daily sales reporting.
Ensure proper hygiene, cleanliness, and compliance with company SOPs.
Coordinate with the kitchen, production, purchase, and management teams.
Conduct proper shift handover and report operational issues to management.
Train and guide staff to maintain service standards.




Support the team in achieving daily sales and operational targets.

Requirements
1–3 years of experience in bakery, café, QSR, restaurant,or F&B; operations.
Previous supervisory experience preferred.
Valuable communication, leadership, and customer-handling skills.
Basic knowledge of billing/POS and inventory management.
Ability to work in versatile and rotational shifts, including weekends and holidays.
Responsible, energetic, and team-oriented attitude.

Pay: ₹14,731.47 - ₹18,000.00 per month

Advantages:
Flexible schedule
Food provided

Work Location: In person

📌 Shift Incharge Bhopal
🏢 Amer Palace
📍 Bhopal