Role Overview

Responsible for managing end-to-end import and export documentation and coordination for Trufrost & Butler, ensuring timely shipments, accurate documentation, customs compliance and smooth coordination with suppliers, freight forwarders, customs agents, banks and internal teams.

Key Responsibilities
Manage documentation for all import and export shipments, including commercial invoices, packing lists, shipping bills, bills of entry, certificates of origin and other required documents.
Coordinate with overseas suppliers, customers, freight forwarders, customs brokers and shipping lines for timely movement of goods.
Prepare and verify import/export documents for accuracy and compliance.
Coordinate with Customs, CHA/freight forwarders and other agencies for customs clearance and shipment release.
Track shipments from order confirmation to arrival/dispatch and ensure timely clearance and delivery.
Coordinate with Finance for import remittances, LC/payment documentation, duty payments and related banking requirements.




Maintain complete records of import/export transactions, customs documents and shipment files.
Ensure compliance with applicable DGFT, Customs, GST, FEMA and other import/export regulations.
Monitor customs duties, freight, demurrage, detention and other shipment-related costs and support cost control.
Coordinate with Procurement, Sales, Warehouse, Finance and Logistics teams to ensure smooth inbound and outbound movement.
Track pending documents, shipment exceptions, customs queries and ensure timely resolution.
Maintain an updated Import/Export MIS covering shipments, clearance status, costs, duties and pending actions.
Support audits and ensure all import/export documentation is readily available and properly maintained.
Identify prospects to improve documentation, clearance timelines and logistics processes.

Key KRAs / KPIs
Documentation Accuracy: Zero/minimal documentation errors and timely submission

📌 Asst Manager Gurugram
🏢 Trufrost & Butler
📍 Gurugram