Role & responsibilities

For an EdTech / Online Education setup like Courselay, an Admission TL would typically handle:
Team target & admission/revenue target
Lead allocation and follow-up monitoring
Daily call and conversion tracking
Counsellor training and performance review
Hot/warm lead closure support
CRM and lead-pipeline management
Daily huddles and performance reporting
Counsellor motivation and escalation handling
Coordination with university/operations teams

Preferred candidate profile

Preferred Candidate Profile Admission Team Leader
Experience: 2–5 years in education sales/admissions, preferably in Online/Distance Education or EdTech.
Leadership: Proven experience managing and inspiring a team of admission counsellors/telecallers.
Sales Skills: Solid lead conversion, follow-up, negotiation, objection handling, and admission-closing skills.
Target Orientation:



Comfortable working with monthly admission and revenue targets.
Communication: Excellent verbal and written communication skills in Hindi and English.
CRM Knowledge: Experience using CRM/lead-management systems and maintaining accurate follow-up records.
Performance Management: Ability to monitor team KPIs, identify gaps, and improve conversion rates.
University Knowledge: Understanding of UG/PG programs, Online/Distance Education, university admission processes, and documentation.
Problem Solving: Capable of handling escalations and supporting counsellors in difficult cases.
Preferred: Candidates from EdTech, Higher Education, Online Education, or Admission Consulting backgrounds.

📌 Team Lead New Delhi
🏢 Global Tech Institute Of Management
📍 New Delhi