About the Role

We are looking for a dedicated and customer-focused Relationship Manager to join our Grievance Department. The ideal candidate will be responsible for handling customer complaints, resolving issues promptly, maintaining solid client relationships, and ensuring high customer satisfaction.

Key Responsibilities
Handle customer and client grievances professionally.
Resolve complaints within the defined timeline.
Coordinate with internal departments for issue resolution.
Maintain accurate records of complaints and follow-ups.
Build and maintain long-term relationships with clients.
Ensure timely communication and regular updates to customers.
Prepare grievance reports and maintain MIS.
Improve customer experience through effective problem-solving.

Requirements
Graduate in any discipline (Fresher can also apply)
Age: 23–40 years.




1–3 years of experience in Customer Service, Relationship Management, Client Handling, or Grievance Redressal.
Excellent communication skills in Hindi and English.
Solid problem-solving and negotiation skills.
Good knowledge of MS Office (Excel, Word, Outlook).
Ability to work under pressure and meet deadlines.

What We Offer
Competitive Salary
Performance-Based Incentives
Professional Growth Opportunities
Supportive Work Setting
Training & Career Development

Pay: ₹12,000.00 - ₹18,000.00 per month

Perks:
Cell phone reimbursement

Experience:
Customer relationship management: 1 year (Preferred)

Work Location: In person

📌 Relationship Executive Grievance Department Dehradun
🏢 AS SARVESAM SAMASYA SAMADHANANI
📍 Dehradun