Role & responsibilities
Manage B2B collections, outstanding payments, credit control and AR ageing.
Follow up with clients for timely payments and resolve billing disputes, deductions and payment queries.
Maintain customer accounts and collection records in SAP FI/AR.
Coordinate with Sales/Operations for invoice and payment-related issues.
Prepare ageing, collection forecasts and MIS reports using Advanced MS Excel (Pivot Tables, VLOOKUP).
Monitor DSO, collection targets and cash flow, and escalate overdue/high-risk accounts.
Maintain accurate documentation for audit and compliance.
Build robust client relationships through effective communication and negotiation.
Mandatory: SAP FI/AR | B2B Collections & Credit Control | Outstanding Recovery | Advanced Excel | AR/DSO Knowledge.
Preferred candidate profile
Bachelors degree in Commerce, Finance, or Accounting.
3–5 years of experience in B2B collections / accounts receivable, preferably in a corporate or multinational workplace.
Prior experience in handling large accounts, reconciliations, and dispute resolution is highly desirable.
Exposure to credit risk assessment will be an added advantage.