We are looking for an experienced Customer Support Executive to join our team in Mohali.
Location: Mohali, Punjab
Work Mode: Work From Office
Experience: Minimum 3 Years in Voice Process
Shift: Rotational Shifts
Key Responsibilities
Handle customer queries and concerns through voice support
Provide skilled and timely customer service
Resolve customer issues and ensure customer satisfaction
Maintain accurate records of customer interactions
Escalate issues when required
Coordinate with internal teams for effective issue resolution
Requirements
Minimum 3 years of experience in Voice Process / Customer Support
Excellent communication skills
Strong interpersonal and customer-handling skills
Positive problem-solving and decision-making abilities
Ability to work independently and as part of a team
Comfortable working in rotational shifts
Willingness to work from office
Qualification: Bachelor’s Degree from a recognized university