Company: Recruza Alliance

Position: Restaurant Receptionist

Location: Bareilly, Uttar Pradesh

Employment Type: Full time

Job Summary

Recruza Alliance is looking for a friendly, professional, and customer-focused Restaurant Receptionist to join a reputed restaurant in Bareilly. The Restaurant Receptionist will be the first point of contact for guests and will be responsible for creating a warm welcome, managing reservations, coordinating seating, handling guest enquiries, and supporting smooth front-of-house operations.

The ideal candidate should have excellent communication and interpersonal skills, a pleasant personality, and the ability to remain calm and qualified in a busy restaurant environment.

Key Responsibilities
Welcome and greet guests warmly and professionally upon arrival.
Manage restaurant reservations, table bookings, and guest seating arrangements.
Maintain an updated reservation and waiting list.
Escort guests to their tables and provide menus when required.
Handle phone calls, WhatsApp enquiries,



and customer booking requests professionally.
Provide guests with information about the restaurant, menu, special offers, and services.
Coordinate with waitstaff, kitchen, and management teams to ensure smooth guest service.
Monitor table availability and manage guest flow during busy periods.
Handle customer feedback and basic complaints professionally and escalate issues when necessary.
Maintain accurate records of reservations, cancellations, and special customer requests.
Assist with guest requests such as birthday arrangements, special seating, and other occasions.
Ensure the reception/front desk area remains clean, organized, and presentable.
Maintain a qualified appearance and follow restaurant grooming standards.
Support the restaurant team with basic administrative and front-office tasks when required.
Ensure a positive and memorable guest experience from arrival to departure.

Candidate Requirements
Min

📌 Restaurant Receptionist Bareilly
🏢 Recruza alliance
📍 Bareilly