Role Descriptions
24x7 KLO support
Lead Operational Readiness for project support transition.
ServiceNow Knowledge management and SOP maintenance.
Small to medium enhancements.
Lead support of all priority 4 incidents and most priority 3 incidents.
Collaboratively support priority 1 2 major incidents with the L3 engineering team.
Support scheduled maintenance activities.
Lead Shift left processes.
Change Management for breakfix, vendor maintenance and SDN testing including small to medium enhancements.
Proactive monitoring on key indicators.

Technical Expertise
In-depth knowledge and hand-on experience with Manhattan WMOS 2020
Manhattan SaaS TMS
Manhattan SCI
Blue Yonder Enterprise Planning
Blue Yonder Demand and Fulfill technologies

Skills and Competencies
Solid analytical and problem-solving abilities with a focus on delivering effective and sustainable solutions.
Excellent verbal and written communication skills to interact with both technical and non-technical stakeholders.
Customer-Centric Approach: Ability to work collaboratively in a team workplace and contribute to a positive and production work culture.

📌 Manhattan Wms Specialist Hyderabad
🏢 Tekskills
📍 Hyderabad