NetApp Storage L3 Engineer

Experience: 7+ Years
Location: Hyderabad / Delhi

Role Overview

We are seeking an experienced NetApp Storage L3 Engineer with 10+ years of hands-on experience in enterprise storage administration and solid expertise in NetApp storage technologies. The candidate will be responsible for managing, supporting, troubleshooting, and maintaining complex enterprise storage infrastructure in a highly available production workplace.

The role requires strong L3 troubleshooting capabilities, proactive infrastructure management, ITIL-based operational support, and the ability to independently handle critical technical escalations.

Key Responsibilities
Manage and support enterprise NetApp storage infrastructure in a complex production workplace.
Provide L3 technical support and troubleshooting for critical storage incidents and escalations.
Administer and troubleshoot NetApp AFF, FAS, ASA, StorageGRID, and Cloud Volumes ONTAP environments.
Manage NFS and CIFS/SMB protocols, including file access, permissions, ACLs, authentication,



and name-resolution issues.
Configure and troubleshoot CIFS servers, Active Directory integration, Kerberos authentication, LDAP/NIS, and other name services.
Perform storage performance monitoring, analysis, tuning, and optimization.
Implement and maintain data-at-rest and data-in-transit encryption and storage security hardening.
Manage data protection and replication technologies across enterprise storage environments.
Perform storage capacity expansion, cluster migration, firmware upgrades, and infrastructure maintenance.
Troubleshoot complex storage performance, connectivity, access, authentication, and availability issues.
Support Disaster Recovery (DR) planning, testing, and business continuity activities.
Participate in technical projects, storage migrations, infrastructure transformation, and service improvement initiatives.
Ensure adherence to ITIL processes, operational standards,

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