Assistant Branch Manager – Job Description

Location: Hyderabad / AP & Telangana
Department: Operations
Industry: Aesthetic / Dermatology / Hair & Skin Clinic
Experience: 2–4 Years preferred

Job Summary

We are looking for a proactive and responsible Assistant Branch Manager to support the Branch Manager in managing day-to-day clinic operations, client coordination, CRM activities, loan/EMI processing, and team performance.

Key Responsibilities
Support the Branch Manager in daily branch operations and administration.
Handle and maintain CRM profiles, client details, follow-ups, appointments, and service records.
Coordinate client loan/EMI processes, including documentation, application submission, verification, and follow-up with finance partners.
Ensure accurate and timely updating of client and sales information in the CRM.
Assist in lead management, client follow-ups, conversions, and retention.
Coordinate with doctors, front office, therapists, nurses, and other branch staff for smooth operations.
Monitor daily appointments, consultations, sales,



collections, and pending client follow-ups.
Support the Branch Manager in achieving branch sales and operational targets.
Handle client queries and ensure a high level of customer service.
Monitor staff attendance, grooming, punctuality, and adherence to clinic SOPs.
Prepare daily/weekly operational reports and share updates with the Branch Manager/Operations team.
Support billing, payment collection, documentation, and other administrative activities.
Escalate operational or client-related issues to the Branch Manager promptly.

Required Skills
Positive knowledge of CRM software and MS Office/Excel.
Experience in loan/EMI processing or financial documentation will be an advantage.
Solid communication and client-handling skills.
Positive coordination, follow-up, and problem-solving abilities.
Ability to manage multiple operational activities effectively.
Sales-oriented approach with stro

📌 Assistant Branch Manager Hyderabad
🏢 Advanced Grohair & Gloskin clinic
📍 Hyderabad