JOB DESCRIPTION – ASSISTANT GENERAL MANAGER

Position: Assistant General Manager – Facility Management
Experience: 8–12 Years
Department: Operations & Business Management

Job Summary

We are looking for a highly experienced Assistant General Manager to oversee the overall functioning of the Facility Management business. The role will have end-to-end responsibility for Operations, Operations Managers, HR coordination, Finance, Client Management, manpower, collections, profitability and overall team performance.

The candidate will act as a key link between the Owner/Management and the Operations Team, ensuring that all departments and sites function efficiently and business objectives are achieved.

Key Responsibilities
Overall Business & Operations Management
Oversee the complete day-to-day operations of the Facility Management business.
Take overall responsibility for the performance of all client sites and operational teams.
Monitor manpower deployment, service quality, attendance, productivity, discipline and client requirements.




Ensure all sites operate as per company SOPs, client requirements and agreed service standards.
Identify operational issues and ensure timely corrective action.
Operations Manager Management
Directly manage and supervise Operations Managers, Facility Managers and Site Supervisors.
Allocate responsibilities and set explicit targets for Operations Managers.
Conduct regular review meetings with Operations Managers and monitor their KRA/KPI performance.
Track site-wise performance, manpower gaps, client complaints, attendance, attrition and operational issues.
Hold Operations Managers accountable for site performance, client satisfaction and team productivity.
Support and coach Operations Managers to improve their performance.
Escalate critical operational matters to the Owner with appropriate recommendations.
Team Leadership & People Management
Lead and manage large teams across Operations, HR, Recruitmen

📌 Asst General Manager Jayanagar
🏢 LE CHATEAU
📍 Jayanagar