Core Responsibilities
Troubleshooting: Fix hardware, software, network, and printer issues via desk visits, phone, or remote tools.
System Setup: Install, configure, and update operating systems, laptops, desktops, and business applications.
User Administration: Create recent employee accounts, manage access permissions, and handle password resets.
Ticket Management: Log, track, prioritize, and close support requests using internal helpdesk tools.
Maintenance & Security: Run system updates, monitor backups, ensure antivirus protection is active, and report security risks. [1, 2, 3, 4, 5, 6, 7]

Required Skills & Qualifications
Technical Knowledge: Robust grasp of Windows or Linux OS, computer hardware, and basic networking.
Soft Skills: Transparent communication, patience, and strong problem-solving abilities.
Experience: Familiarity with IT support ticketing systems and remote support software.
Education: A degree or diploma in computer science, information technology, or relevant technical certifications

Pay: ₹25,000.00 - ₹27,000.00 per month

Benefits:
Provident Fund

Work Location: In person

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