Role : Deputy Manager - Commercial Lines Claims

Job loc: Goregaon

Department - Express claims Unit ( Handling claims upto 1 lac)

Role Purpose

To investigate, evaluate, process, and settle commercial lines insurance claims up to an authorized limit of INR 1 lakh, ensuring compliance with policy terms, service standards, and company guidelines while delivering a positive customer experience.

Key Responsibilities

Claims Handling & Assessment
Review and process commercial lines claims (up to INR 1 lakh).
Verify policy coverage, terms, conditions, exclusions, and endorsements applicable to the reported loss.
Assess claim admissibility based on policy documents and supporting documents.
Calculate claim liability and recommend settlement amounts in accordance with policy provisions.
Obtain and evaluate claim-related documents
Communicate claim requirements, deficiencies,



and decisions clearly to insureds, brokers, agents, and internal stakeholders.
Provide timely updates on claim status and expected next steps.

Required Qualifications
Bachelor's degree in Commerce, Business Administration, Insurance, Finance, or related discipline.
Insurance certifications (e.g., III) preferred.

Experience
2 to 5 years of experience in General Insurance Claims.
Experience in handling commercial lines claims such as Property, Fire and Marine

Key Skills & Competencies
Knowledge of commercial insurance products and policy wordings.
Robust written and verbal communication skills.
Attention to detail and documentation accuracy.

📌 Deputy Manager Mumbai
🏢 TATA AIG General Insurance Company
📍 Mumbai