Role & responsibilities :

We are looking for an experienced Scrum Master with a robust Salesforce background, hands-on experience with Jira, and exposure to the Manufacturing domain.

Key Responsibilities:
Facilitate Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
Manage and track Agile/Scrum delivery using Jira, including backlog, sprint, velocity, and impediment tracking.
Work closely with Salesforce development teams, Product Owners, Business Analysts, and stakeholders.
Coordinate Salesforce implementation, enhancement, integration, and support projects.
Remove team impediments and proactively manage delivery risks and dependencies.
Track sprint progress, KPIs, velocity, capacity, and release timelines.
Support backlog refinement, estimation, prioritization, and continuous improvement.
Experience working with Salesforce Sales Cloud,



Service Cloud, or manufacturing-related Salesforce solutions is preferred.
Collaborate with business teams to understand manufacturing processes such as supply chain, production, inventory, order management, and customer operations.
Drive Agile best practices across distributed/cross-functional teams.

Required Skills:
Robust Scrum Master / Agile delivery experience.
Hands-on Jira experience.
Robust understanding of Salesforce ecosystem and Salesforce project delivery.
Prior experience in the Manufacturing domain.
Excellent stakeholder management, communication, facilitation, and conflict-resolution skills.
Experience working with offshore/onshore and cross-functional teams.

📌 Senior Scrum Master Pune
🏢 Pyramid IT Consulting
📍 Pune