Job Description: Tele Counselling Coordinator

Company: ICA Edu Skills
Position: Tele Counselling Coordinator
Department: Counselling / Student Support
Job Type: Full time
Experience: Freshers and experienced candidates can apply

Job Overview

ICA Edu Skills is looking for a Tele Counselling Coordinator to connect with students and prospective learners, understand their educational and career requirements, provide accurate course information, and guide them through the admission process.

This is a counselling-focused role with NO sales target. Candidates with prior counselling, tele-counselling, student coordination, education counselling, or customer support experience will be preferred.

Key Responsibilities
Speak with students and parents over phone and other communication channels.
Understand students' educational background, interests, and career goals.
Explain relevant courses, eligibility, duration, fees, and career opportunities.
Provide proper guidance and counselling based on student requirements.




Follow up with interested students and assist them throughout the admission process.
Maintain accurate student records and follow-up details.
Coordinate with the admission and academic teams when required.
Handle student queries professionally and provide timely information.
Build a positive relationship with students and parents.
Ensure a smooth counselling and student-support experience.

Candidate Requirements
Graduate in any discipline preferred.
Valuable communication skills in English and/or local languages.
Good listening, counselling, and interpersonal skills.
Comfortable speaking with students and parents over the phone.
Basic computer knowledge and ability to maintain records.
Previous counselling experience will be an advantage.
Candidates from education counselling, tele-counselling, student support, or customer service backgrounds can apply.
Freshers with positive communication and counselling skills are also welcome.

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📌 Tele Counselling Coordinator Kolkata
🏢 Ica Edu Skills
📍 Kolkata