Job Description:
Handle daily IT support and system-related activities.
Maintain desktops, laptops, printers, servers, and networking devices.
Troubleshoot hardware, software, internet, and connectivity issues.
Provide technical support for trading terminals and broking applications.
Monitor network and system performance during market hours.
Manage email accounts, user IDs, passwords, and access permissions.
Perform system updates, antivirus checks, and regular backups.
Maintain IT inventory, licenses, and asset records.
Coordinate with external IT vendors for repairs and technical support.
Ensure data security and compliance with company IT policies.
Maintain records of IT issues and resolutions.
Provide quick technical assistance to employees whenever required.
Qualification: Graduate in IT, Computer Science, or related field.
Experience: 1–3 years in IT support/system administration.