Job Summary
The Guest Relations Executive (GRE) for a restaurant plays a pivotal role in ensuring an exceptional dining experience for all guests. This position involves engaging with customers, addressing their needs, and maintaining a welcoming atmosphere. The GRE will work closely with the restaurant team to uphold service standards and enhance guest satisfaction.

Responsibilities
Greet guests warmly upon arrival and ensure they feel welcomed and valued.
Manage reservations and seating arrangements efficiently to optimize guest flow.
Address guest inquiries, concerns, and feedback promptly and professionally.
Collaborate with kitchen and service staff to ensure timely food delivery and service quality.
Monitor dining areas to maintain cleanliness and ambiance throughout the shift.
Assist in training current staff on guest interaction protocols and service standards.
Promote special events, menu items, and promotions to enhance guest engagement.
Maintain knowledge of menu offerings, including ingredients, preparation methods,



and potential allergens.

Skills
Excellent communication skills with a friendly demeanor.
Strong interpersonal skills to build rapport with guests and team members.
Ability to multitask in a fast-paced environment while maintaining attention to detail.
Problem-solving skills to address guest concerns effectively.
Basic knowledge of food safety practices is preferred.
Previous experience in customer service or hospitality is a plus but not required.
Flexibility to work various shifts, including evenings and weekends as needed. Join our team as a Guest Relations Executive and contribute to creating memorable dining experiences for our guests

Job Type: Full time

Pay: ₹15,000.00 - ₹18,000.00 per month

Advantages:
Cell phone reimbursement
Flexible schedule
Food provided
Internet reimbursement
Paid sick time
Paid time off

Work Location: In person

📌 Gre For Restaurant Pala
🏢 Pala kitchen
📍 Pala