Job Description:Jewellery Consultant

Company: Roomys Jewellery (by Diagliter Private Limited)
Position: Jewellery Consultant
Department: Sales / Retail
Location: Mumbai
Employment Type: Full-Time

About the Role

We are looking for a confident, customer-focused and well-presented Jewellery Consultant to join our retail team. The candidate will be responsible for understanding customer requirements, providing personalised jewellery recommendations, handling sales, and delivering an exceptional customer experience.

Key Responsibilities
Welcome and assist customers in a professional and courteous manner.
Understand customer preferences, requirements and budget.
Recommend suitable jewellery based on the customer's occasion, style and preferences.
Explain jewellery designs, gemstones, diamonds, gold quality, craftsmanship and pricing clearly.
Demonstrate strong product knowledge and keep updated with recent collections and products.
Achieve individual and store-level sales targets.
Generate sales through walk-in customers, follow-ups and client relationships.




Maintain robust relationships with existing and potential customers.
Follow up with customers regarding enquiries, quotations, orders and future requirements.
Handle customer queries, objections and negotiations professionally.
Coordinate with the store, accounts and operations teams to ensure smooth order processing.
Ensure accurate billing, documentation and customer information.
Maintain proper presentation and display of jewellery as per company standards.
Follow all company SOPs, policies, security procedures and grooming standards.
Maintain confidentiality of customer and company information.
Participate in store activities, exhibitions, events and promotional campaigns when required.

Required Skills
Excellent communication and interpersonal skills.
Strong sales and convincing abilities.
Customer-oriented approach.
Valuable negotiation and relationship-management skills.
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📌 Jewellery Consultant Mumbai
🏢 DIAGLITER
📍 Mumbai