24 Aug
|
kwintIt (UK Linguistic services)
|
Hyderabad
24 Aug
kwintIt (UK Linguistic services)
Hyderabad
Kwint IT Services: We are a software development and business process company based in Hyderabad, India. We work with clients in the UK and USA to assist with software development and business support outsourcing services.
About Prism Linguistics
Prism Linguistics is a UK-based qualified language services provider delivering translation and interpreting services to legal, medical, public sector, and corporate clients across the UK and internationally. We work with a large network of professional linguists and are expanding our operations support team in India.
Role Overview
We are looking for a reliable and detail-oriented operations coordinator to support our UK team remotely from Hyderabad. This role is critical to ensuring smooth day-to-day operations, effective communication with clients and linguists, and timely booking of interpreting assignments.
Key Responsibilities
Handle incoming phone calls from UK clients in a professional and polite manner
Respond promptly to emails and enquiries from clients and linguists
Check linguist availability for assignments (court,
medical, business, etc.)
Book interpreters based on availability, language, location, and compliance
Update and maintain booking records and internal systems accurately
Follow transparent booking instructions, deadlines, and service-level expectations
Escalate urgent or complex issues to the UK management team when required
Required Skills & Experience
Excellent spoken and written English (UK clients—clarity and professionalism essential)
Comfortable handling phone calls and client communication
Robust organisational and time-management skills
Ability to multitask and work under time pressure
Basic computer skills (email, CRM systems, spreadsheets)
Prior experience in call handling, customer support, operations, or scheduling is an advantage
Experience in translation, interpreting, recruitment, or staffing coordination is a plus
Working Hours
Primarily aligned with U
📌 Sales/booking Coordinator Uk Shift Hyderabad
🏢 kwintIt (UK Linguistic services)
📍 Hyderabad