Job Responsibilities
Handle inbound customer calls and resolve customer queries professionally.
Provide information regarding products, services, payments, and account-related queries.
Follow up with customers regarding pending payments and outstanding dues.
Make payment collection calls and remind customers about due dates.
Ensure timely follow-up and closure of customer complaints and requests.
Maintain a polite, qualified, and customer-friendly approach during every interaction.
Meet assigned calling, follow-up, and payment collection requirements