Job Summary

We are looking for a Plant Lead to provide in office IT support at our manufacturing plant. The role involves troubleshooting hardware, software, and network issues, supporting end-users, and managing IT assets. The ideal candidate should have hands-on experience in a plant workplace, strong problem-solving skills, and the ability to work independently in a fast-paced setting.

Responsibilities
Install desktop OS, messaging client, applications such as Office Suite, Adobe Acrobat, WinZip, WinRar, software deployment policy, and add or remove accessories, peripherals or mobile devices and configure PCs.
Configure desktop and laptop as per the desktop/laptop standardization policies.
Configuration of printers, data card, scanners etc.
Configuration of internet settings and proxy settings
Managing Production Lines, Shop Floors, Steel Section etc
Configuration of mail clients and troubleshooting mail client related issues
Troubleshoot and resolve desktop / laptop OS issues




Isolate system issues; diagnose standard software issues and report hardware issues to respective vendors
Troubleshooting printer / scanner related issues at users desktop/laptop and reporting hardware issues to vendors
Ensuring records of all current machines installed, movement of machines within site, changes and configuration of machines with the help of asset management.
Manage disk and folder sharing, and permission settings on desktops.
Assist users in accessing applications based on standard SOPs.
Providing privileges to users (as per desktop Management policy / domain policies).
Installation and configuration of application clients (as per SOP provided by HMCL)
Vendor co-ordination in terms of Call logging, tracking and closure for OEM calls pertain to desktop hardware and desktop software.
Providing support on video conferencing call setup
Vendor coordination in case of problems in VC equipment or set-up
Assist in supporting LAN, print and file se

📌 Plant Lead Tirupati
🏢 Tekskills
📍 Tirupati