Job Summary

Position Overview and General Duties

We are currently seeking a Field Tech Specialist to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Responsibilities
Provides direct supervision to a team of operational or qualified-level team members, ensuring alignment with operational and project objectives.
Leads analytics and data validation efforts to research, rationalize, and confirm the accuracy of financial totals associated with DWS DLS motions.
Performs validation and reconciliation of Salesforce (SFDC) IDs, ensuring accurate linkage between opportunities and financial results.
Identifies scenarios where SFDC IDs are missing or misaligned, and develops appropriate justifications to ensure DWS receives due credit for executed DLS motions.
Sets and communicates explicit expectations for work outcomes, monitors performance,



and ensures accountability across the team.
Manages a medium-sized field service team and/or supplier relationships, ensuring consistent service delivery standards.
Regularly coaches and mentors team members, fostering both technical and analytical capabilities within the team.
Reviews team performance and outputs, including operational delivery as well as data accuracy and reporting quality.
Collaborates with leadership to drive process improvements, particularly in financial tracking, reporting accuracy, and system alignment (e.g., SFDC).
Ensures the team consistently meets defined performance, operational, and data accuracy metrics.

📌 Field Tech Specialist Noida
🏢 NTT DATA Business Solutions
📍 Noida