Key Responsibilities:
Connect with clients through calls to collect feedback regarding their overall experience
Record and maintain client feedback in Google Sheets
Follow up with clients for pending feedback and responses
Request Google reviews / e-reviews from satisfied clients
Generate referrals and identify prospects through existing client relationships
Coordinate with internal teams to ensure timely resolution of client concerns
Share regular reports on feedback status, reviews, referrals, and client concerns
Build and maintain positive client relationships to improve client satisfaction and retention
Pay: ₹15,000.00 - ₹18,000.00 per month
Perks:
Food provided
Health insurance
Provident Fund
Application Question(s):
What is your Current location?
Please confirm your availability for this job. If not available immediately, how early would you be able to join?
If experienced, then what is your current/last drawn salary?
Rate your English communication skills on a scale of 1 -5?