Job DescriptionRole Details: As a Portfolio Manager, you will be responsible for driving portfolio growth, customer engagement, retention, profitability and lifecycle management. The role involves developing customer-centric strategies, managing portfolio campaigns, identifying growth opportunities, and leveraging analytics to enhance activation, spends, retention and overall portfolio performance. You will work closely with cross-functional teams including Analytics, Risk, Product, Digital, Operations, Marketing and Partnerships to deliver strategic business objectives.
nJob Responsibilities:
n
n
Drive portfolio growth and profitability through data-driven customer lifecycle strategiesn
Monitor and manage key portfolio metrics including activation, spends, engagement, retention, yield and revenuen
Design and execute customer engagement, usage stimulation, reactivation and retention campaignsn
Develop targeted portfolio strategies for customer acquisition cohorts and lifecycle segmentsn




Analyse customer behaviour, campaign efficacy and portfolio performance to identify growth opportunitiesn
Collaborate with Analytics teams to generate actionable insights and drive business decision-makingn
Work with Product, Risk and Digital teams to enhance customer journeys and improve customer experiencen
Manage merchant, network and partnership-led offers to drive customer engagement and spendsn
Conduct competitor benchmarking and identify prospects to strengthen product propositionsn
Prepare portfolio reviews, business cases, management presentations and executive performance updatesn
Drive cross-functional execution of strategic initiatives and ensure timely delivery of business outcomesn
Ensure adherence to regulatory, compliance and governance requirements across portfolio programsn

📌 Portfolio Manager Raigarh
🏢 IndusInd Bank
📍 Raigarh