Project Role : Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Citrix Virtual Apps and Desktop Administration
Valuable to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Operations Engineer, a typical day involves overseeing the smooth functioning of production systems and services, ensuring they meet operational requirements and service agreements. This role requires continuous monitoring, managing incidents, and coordinating with various teams to maintain system stability and performance. The position demands proactive problem-solving and timely response to operational challenges to support business continuity and service excellence.

Job Title: Citrix Administrator

Location: Pune

Key Responsibilities:
Perform daily VDI administration, maintenance and upgrades including service packs, patches, hot fixes,



and security configurations
Providing end-user support related to VDI
Creating SOPs for known issues.
Stay up to date with new Citrix, Azure and AWS features which can be implemented for improvements and optimizations
Provide value Adds and Identify prospects for improving performance and efficiency of Citrix DaaS environments
Experience in Creation and maintenance of VDI master images
Experience in Creation and maintenance of Machine Catalogs and Delivery Groups
Citrix Monitor for performance and monitor event alerts and take appropriate action
Must have an extensive working experience with Machine Creation Services (MCS) in a VDI environment
Patch Management in VDI environment
Implement recent desktop systems according to documented plans and published change control processes
Incident, Problem and Change Management

Qualified Attributes:
Proficient in Windows Server (2012/2016/2019).
PowerShel

📌 Operations Engineer Pune
🏢 Accenture
📍 Pune