We're Hiring | Customer Success Manager – NetworkingWe are looking for professionals with aProject Management or Service Delivery backgroundwho have strong customer-facing experience and the potential to transition into aCustomer Success Managerrole.Location:Hyderabad (Work from Office)We're looking for professionals who have experience in:✅ Managing enterprise customer relationships in IT Infrastructure environment✅ Project Management, Service Delivery, or Customer Engagement✅ NOC, SOC, Networking, Managed Services, Cloud, or Cyber Security domains✅ Driving customer onboarding, service adoption, renewals, and customer satisfaction✅ Conducting customer reviews, managing escalations,



and collaborating with cross-functional teams✅ Working with enterprise customers and executive stakeholdersPreferred Background:5–8 years of experience inProject Management, Service Delivery, or Customer SuccessExperience withSystem Integrators (SI)or Managed Services organizationsStrong understanding of ITIL, SLAs, Incident Management, Customer Lifecycle, and Customer RetentionExcellent communication and stakeholder management skillsIf you have a passion for building customer relationships, delivering business value, and driving customer success, we'd love to hear from you.Please share your updated resume or connect with me directly to know more about this chance.

📌 Project Manager (Maharashtra)
🏢 SHI Solutions India
📍 Maharashtra