Job Description

Opening for US Healthcare AR Caller (Voice) Chennai

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Experience: 1 to 4 yrs.

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Shift: US Shift (Night Shift)

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Skill: AR Caller (Voice Process) - Health Care

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Specification: Excellent Verbal and Written Communication Skills, Revenue Cycle Management, Denial Handling, AR Calling, US Healthcare, Medical Billing, RCM

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Job Description:

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- Review and analyze denied claims to identify root causes and trends.

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- Develop and implement strategies to reduce claim denials and improve reimbursement rates.

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- Work closely with insurance companies, healthcare providers, and internal teams to resolve denied claims.

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- Prepare and submit appeals for denied claims, ensuring all necessary documentation is included.

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- Monitor and track the status of appeals and follow up as needed.

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- Maintain accurate records of all denial management activities and outcomes.

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- Provide regular reports on denial trends, appeal success rates, and other key metrics to management.

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- Stay updated on industry regulations and payer policies to ensure compliance.

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SKILLS AND COMPETENCIES

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- Strong verbal and written communication skills

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- Should possess neutral accent and good adoption to US culture.

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- Ability to resolve customer queries in the first point of contact.

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- Focus on delivering a positive customer experience

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- Should be professional, courteous, friendly, and empathetic

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- Should possess active listening skills

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- Good data entry & typing skills

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- Ability to multi task.

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- Capable of handling rapid-paced, innovative, and constantly changing environment

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- Should be a team player.

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- Ability to contribute to the process through improvement ideas.

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Looking for candidates who can join less than 30 days

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Interested candidates Kindly register the below link HCLTech _US Healthcare AR Caller – Fill out form

📌 Opening for US Healthcare AR Caller (Voice) Chennai (Coimbatore)
🏢 HCLTech
📍 Coimbatore