Job Description

We're Hiring | Tech Team Lead - Database (Google/GCP)

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Join our team and lead service operations for Google Cloud database support environments.

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Location: Chennai

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Experience: 6to 8 Years

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Employment Type: Full time

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What You'll Do

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Monitor case flow, quality, queue performance, and SLA/SLO compliance

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Drive operational excellence and process adherence

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Lead coaching, onboarding, and training initiatives

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Manage escalations and stakeholder communications

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Analyze operational metrics and provide actionable insights

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What We're Looking For

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Understanding of Database Technologies

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Strong Service Operations and Metrics knowledge

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Experience with Case Management Systems & Dashboards

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Reporting and Analytical Skills

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Excellent Communication and Stakeholder Management

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Good to Have: Google Cloud certifications and Cloud/Managed Services experience.

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If you're passionate about operational leadership and cloud support excellence, we'd love to hear from you!

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#Hiring #Google Cloud #GCP #Database #Team Lead #Cloud Support #Tech Jobs #Leadership Jobs #Chennai Jobs

📌 Tech Team Lead - Database Operations (Google Cloud Platform) (Coimbatore)
🏢 Tata Consultancy Services
📍 Coimbatore