25 Aug
|
Nameless
|
Bengaluru
25 Aug
Nameless
Bengaluru
· Monitor Quality issues and updates on field vehicles (Software, Firmware & Hardware) · Remote monitoring and diagnosis of technical queries and issues of field vehicles using telematics
· Defect Identification of the field vehicles by coordinating with Customers, Service Engineers, Internal Technical Teams (will involve telephone conversations with customers, internal stake holders, vendors, etc)
· Monitoring & approving of warranty issues of field vehicles based on the data prepared with the help of Internal Quality team, technical team, etc.,
· Collaborating with various stake holders such as service team, customers, quality team, production, RnD and sales teams to ensure customer satisfaction and early resolution of field vehicle issues