Manager - Operations (North Goa)

Manager - Operations (North Goa)

25 Aug
|
Important Company of the Sector
|
North Goa

25 Aug

Important Company of the Sector

North Goa

We are seeking a highly experienced Operations Lead to manage end -to -end Operations & Maintenance (O&M;) of Advanced Metering Infrastructure (AMI) under the AMISP project in South Goa. The ideal candidate will have in -depth experience in Smart Metering systems, including Head -End Systems (HES), Meter Data Management Systems (MDMS), field operations, vendor coordination, commissioning, regulatory compliance, and SLA management. This role is critical to ensuring operational reliability, 100% meter commissioning for billing readiness, system uptime, communication performance, and data accuracy across the smart metering network.




Key Responsibilities:




AMI System Operations & Platform Management


- Lead O&M; of smart metering systems across the utility network, ensuring optimal performance and SLA adherence.

- Oversee functioning and integration of HES and MDMS platforms, ensuring data integrity and compliance.

- Monitor and troubleshoot system issues, data gaps, and communication failures between meters, HES, and MDMS.

- Work closely with IT and cybersecurity teams to ensure secure data communication and infrastructure protection.


Smart Meter Deployment & Commissioning

- Oversee installation, commissioning, and integration of consumer, DT, and feeder meters.

- Manage smart -to -smart replacements and new service connections.

- Ensure availability of work -front before deployment and coordinate shutdown schedules.

- Ensure 100% successful meter commissioning and billing integration within defined SLA timelines.


Communication Performance & Meter Health

- Track and resolve Non -Communication and Never -Communication meters.

- Monitor communication success rate, meter health, and data availability.

- Conduct root cause analysis for communication failures and coordinate with OEMs and field teams for resolution.


Field Operations & O&M; Management





- Supervise field teams (internal and vendor) for timely resolution of meter failures and service disruptions.

- Lead preventive and corrective maintenance planning.

- Track asset performance and reliability using analytics and dashboards.


Utility & Regulatory Coordination

- Coordinate with GED officials for work -front clearance, Refusal of Work resolution, shutdown approvals, and QC approvals.

- Participate in review meetings with DISCOM/GED.

- Ensure compliance with regulatory guidelines and maintain audit -ready documentation.


Vendor & Stakeholder Management

- Lead O&M; teams including engineers, technicians, and service partners.

- Coordinate with smart meter OEMs, HES/MDMS providers, and system integrators.

- Monitor vendor performance and validate execution data before billing approvals.


Inventory, Safety & Compliance

- Monitor inventory of smart meters and communication devices.

- Maintain dismantled meter data and reconciliation records.

- Coordinate PTWs and ensure strict adherence to safety and quality standards.


Qualifications

- Bachelor’s degree in Engineering

- 10–12 years of experience in the energy utility sector.

- Minimum 3–5 years of hands -on experience in AMI / Smart Metering projects.

- Proven experience managing HES, MDMS, and field smart metering infrastructure.


Key Skills

- Solid understanding of AMI architecture and HES–MDMS integration.

- Knowledge of meter communication protocols (DLMS/COSEM, MQTT, etc.).

- Hands -on experience with leading HES/MDMS platforms.

- Strong understanding of IT–OT convergence and system security.

- Experience in SLA -driven operations under RFP framework.

- Strong vendor, field team, and stakeholder management skills.

- Analytical mindset with experience in dashboards and reporting tools.


📌 Manager - Operations (North Goa)
🏢 Important Company of the Sector
📍 North Goa

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