25 Aug
|
Recognized
|
Hyderabad
25 Aug
Recognized
Hyderabad
- Handle incoming calls, emails, and walk -in queries from residents/clients
- Log complaints and service requests in the system
- Coordinate with maintenance and technical teams for issue resolution
- Track and follow up on open tickets until closure
- Maintain proper records and documentation
- Ensure timely communication with clients
- Escalate unresolved issues to senior management
Requirements
We are looking for a proactive and customer -focused Helpdesk Executive to manage client queries, complaints, and service requests in a residential/commercial facility setting.