Company Description

Grand Mercure Bengaluru at Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Up-to-date & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from 20 - 400 guests.

Features an all-day dining restaurant, cafe & alfresco, a fitness

centre, spa, swimming pool, an entertainment zone, library

lounge, art gallery and business centre

Job Description

- Responsible for overall supervision, planning, control and coordination of all activities of the team engaged in the operations of the department.
- Ensure that the beverages prepared and served in the assigned area are according to standard recipes and with excellent quality.

- Ensure to attend to guest complaints, requests or inquiries regarding the services.




- Any matter which may affect the interests should be brought to the attention of the Management.
- Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
- Achieve guest satisfaction and organizational profitability through effective utilization of all resources.
- Establish and maintain seamless co-ordination & co-operation with all departments of Grand Mercure Bengaluru at Gopalan Mall to ensure maximum cooperation, productivity, morale and guest service.
- Ensure to train the team according to established procedures and also ensure that the team has been trained for all safety provisions.

Qualifications

- Degree level
- Relevant experience in F&B; and supervising a team.
- Languages: fluent in the national language, English and a 3rd language would be a plus.
- 1 year spent as Supervisor or similar role.

Additional Information

Minimum of 2-3 years of Experience

📌 Bar Executive (Bengaluru)
🏢 Important Company of the Sector
📍 Bengaluru