Project Role : Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use contemporary frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : Cloud Contact Center Implementation
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Custom Software Engineer, a typical day involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. The role requires working with contemporary development frameworks and following agile methodologies to ensure the delivery of scalable and efficient software that meets unique business requirements. Collaboration with team members and adapting to evolving project needs are integral parts of the daily workflow, fostering innovation and continuous improvement in software products.

Roles & Responsibilities:

- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.




- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand project requirements and translate them into technical solutions.
- Assist in the documentation and maintenance of software components to ensure clarity and ease of future enhancements.
- Support junior team members by sharing knowledge and providing guidance on best practices.

Professional & Technical Skills:

- Must To Have Skills: Proficiency in Cloud Contact Center Implementation.
- Experience with cloud-based infrastructure and deployment models relevant to contact center solutions.
- Strong problem-solving skills with the ability to troubleshoot and optimize software components.
- Familiarity with software development lifecycle and agile project management techniques.
- Ability to integrate third-party APIs and services to enhance contact center functionalities.

Additional Information:

- The candidate should have minimum 3 years of experience in Cloud Contact Center Implementation.

- This position is based at our KDC1D - SEZ office.

- A 15 years full time education is required.

15 years full time education

📌 Custom Software Engineer (Kolkata)
🏢 Accenture
📍 Kolkata