Key Responsibilities

· Handle customer queries through calls, chats and other support channels.

· Assist customers with salon selection, booking and appointment-related queries.

· Help customers understand and use the Stylo platform.

· Resolve customer complaints and issues in a professional and timely manner.

· Coordinate with salon partners to resolve booking or appointment-related concerns.

· Follow up with customers when required and ensure proper resolution.

· Maintain accurate records of customer interactions and issues.

· Escalate complex issues to the appropriate internal team.

· Ensure a positive customer experience at every interaction.

· Collect and communicate customer feedback to the relevant teams.

· Maintain professional communication with customers and salon partners.

What We’re Looking For

· Graduates / MBA freshers with positive communication skills.

· Excellent spoken English and Hindi.





· Telugu language skills will be an added advantage.

· Friendly, patient and customer-oriented personality.

· Good listening and problem-solving skills.

· Ability to handle customers calmly and professionally.

· Basic computer and communication skills.

· Comfortable working in a fast-paced startup environment.

· Willingness to work 6 days a week.

Why Join Stylo?

· Work with an innovative and growing technology startup.

· Gain practical experience in Customer Success and Customer Experience.

· Opportunity to learn about technology-enabled service businesses.

· Growth opportunities based on performance.

· Work in a young, energetic and collaborative environment.

(Ref:www.freshersworld.com,freshersworld)

📌 Customer Service Executives (Hyderabad)
🏢 Axiotechx Private
📍 Hyderabad