India Head – U.S. Dental RCM & Billing OperationsLocation: Mohali/Chandigarh, PunjabPosition: Full time | Senior LeadershipCompensation: ₹15–20 LPA + Performance IncentivesReports to: U.S. Ownership/Executive LeadershipAbout the OpportunityWe are a U.S.-based dental organization operating 10 practices in Northern California, including general dentistry, implant dentistry and full-mouth rehabilitation centers.We are establishing a dedicated Dental RCM and Business Support operation in Mohali/Chandigarh. We are seeking an experienced, hands-on leader to build and manage the India team and take ownership of the complete revenue cycle for all 10 practices.This position requires direct U.S. dental RCM experience. Candidates with only medical billing experience will not be considered.Key ResponsibilitiesManage end-to-end dental RCM, from insurance verification through final payment reconciliationAudit and improve existing billing and collection workflowsInitially recruit and manage approximately two experienced dental RCM professionalsBuild and scale the India team as additional responsibilities transition from the U.S.Develop SOPs, training programs, productivity standards and quality-control systemsProvide weekly and monthly performance dashboards to U.S. leadershipRevenue-Cycle ResponsibilitiesDental insurance eligibility and complete benefit verificationPPO plan interpretation, deductibles, annual maximums and remaining benefitsFrequency and age limitations, waiting periods, missing-tooth and replacement clausesAlternate benefits, downgrades and coordination of benefitsPrimary and secondary insuranceImplant, major-service and orthodontic coveragePre-authorizations and predeterminationsCDT coding, narratives, radiographs and claim attachmentsElectronic claim submission and claim scrubbingRejections, denials,



corrected claims and appealsInsurance follow-up and aging managementEOB and ERA processingInsurance and patient payment postingContractual adjustments and PPO write-offsCredit balances, unapplied payments and deposit reconciliationIdentification of payer underpayments, missed billing and revenue leakageRequired Experience7–12+ years of U.S. dental or healthcare RCM experienceStrong, direct experience in U.S. dental billing and RCMAdvanced knowledge of CDT coding, PPO plans, EOBs, ERA, COB, dental AR and insurance agingExperience managing, recruiting and training RCM teamsAbility to create SOPs, KPIs and quality-control processesStrong spoken and written EnglishExperience communicating directly with U.S. clients or leadershipUnderstanding of HIPAA and healthcare data-security requirementsStrong analytical, organizational and problem-solving skillsExperience working with Curve Dental is strongly preferredPerformance MetricsThe India Head will track and improve:Insurance-verification accuracyClean-claim rateClaim-submission turnaround timeDenial rate and collection rateAR over 30, 60 and 90 daysDays in ARUnworked claimsPayment-posting turnaroundPayer underpayments and revenue leakageEmployee productivity and quality scoresCompensation₹15–20 LPA plus performance-based incentivesCompensation will depend on dental RCM expertise, leadership experience and demonstrated results. Incentives may be tied to improvements in collections, AR, denials, verification accuracy and overall revenue-cycle performance.Why Join Us?This is not a typical outsourcing-company management role. You will work directly with the ownership of a growing U.S. dental organization and have the autonomy to build its India RCM operation from the ground up.We are looking for a long-term leader who can become the India Head of Dental RCM Operations, not simply supervise an existing team.

📌 India Head – U.S. Dental Rcm & Billing Operations
🏢 Ora Dentistry
📍 India