25 Aug
|
Muthoot Fincorp
|
Kolkata
25 Aug
Muthoot Fincorp
Kolkata
Company Name – Muthoot Fincorp Limited
Job Title – Senior Executive – Technical
Grade – JM2
Designation – Senior Executive
Location – WEST BENGAL
Reports to – STATE TECHNICAL MANAGER
Span Of Control – NA
Our Brand Purpose
To transform the life of the common man by improving their financial wellbeing
Key Job Responsibilities
- To link the customer's bank accounts with their unique customer identification code (UCIC) and ensure that the customer data is accurate and consistent across all channels and products.
- To verify the customer's identity, KYC documents, signature and other details before linking or correcting the UCIC.
- To follow the standard operating procedures (SOPs) and guidelines for account linking and UCIC corrections as per the policies and regulatory norms.
- Coordinate with the branch staff, customer service team, IT team and other stakeholders for resolving any issues or queries related to account linking and UCIC corrections.
- To maintain proper records and reports of the account linking and UCIC correction activities and submit them to the concerned authorities on a timely basis.
- To ensure compliance with the code of conduct, ethics, values and customer service standards while performing the account linking and UCIC correction tasks
- The candidate will also be responsible for preparing customer onboarding, daily login and disbursement MIS.
- The candidate will have to maintain 100% error-free documentation, data quality and data integrity
- The candidate should ensure proper KYC verification and other documentation as per the policy
Culture at Muthoot Pappachan Group
We do everything to gain and maintain the “Trust” of all the stakeholders and don’t do anything to loose their “Trust”. Trust is the overarching “Core Value”, one which, our other values have been built.
Our Core Values
Integrity
- Asking oneself before saying, doing or deciding on anything, whether it’s passing the test of integrity
- No unethical shortcuts, to save time, mone
📌 Senior Executive (Kolkata)
🏢 Muthoot Fincorp
📍 Kolkata