Job DescriptionHi Folks,
NWe are hiring for the below role with the leadinf Edutech Firm.
NRole- Customer Relationship Manager (Key Accounts Manager) – BPO / Education Consulting
NLocation: Chembur, Mumbai (Work from Office)
NWorking Hours: Monday to Saturday, 2:00 PM – 11:00 PM
NExperience: Minimum 5 years in a BPO or customer-facing environment
NCompensation: Up to ₹4,50,000 per annum + attractive commissions and performance bonuses
NAbout the Role
nWeare seeking an experienced and energetic Customer Relationship Manager (Key Accounts Manager) to join our growing education consulting team. The ideal candidate will have a strong background in client handling within a BPO or customer service setup, excellent communication skills, and an interest in sales and relationship management.You will play a key role in guiding British and European studentswho aspire to pursue university education, ensuring a smooth and successful admission journey.
NWhat will you actually do?
N1.Talk to students
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- Speak with students over phone/email. N




- Understand their requirements and answer their questions. N
- Keep regular follow-upswith them. N

n2.Convert interested students into admissions
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- These students are already counselled and interested. N
- Your job is to convincethem to complete the admission. N
- You will have sales/conversion targets. N

n3.Check student documents
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- Check whether thestudent's profile and documents are complete. N
- Coordinate with the admin team for university applications. N

n4.Coordinate with universities
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- Submit applications. N
- Communicate with university representatives. N
- Schedule interviews andassessments. N

n5.Help students prepare
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- Guide students before university interviews. N
- Make sure they understand what they need to do. N

n6.Follow up until admission is completed
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- Once the university gives an offer, coordinate for finance/fee-related formalitie

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