Job Description Job Description: DGM – O&M;
N Location: Pune
N Employment Type: Full-time
N Experience: 15+ Years
N Qualification: BE/B.Tech (Mechanical / Chemical / Civil / Environmental)
N About the Company
NAquatech is a global leader in water purification and critical minerals processing technologies. With over four decades of experience, the company provides solutions in water reuse, desalination, and zero liquid discharge across 60+ countries. Headquartered in the United States, Aquatech’s Asian headquarters is based in Pune, India.
N Key Responsibilities
N Service Operations Management
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- Oversee service activities for all Domestic O&M; service contracts across India. N
- Support renewal of existing service contracts and identify service growth opportunities. N
- Ensure adherence to KPIs, operational excellence, and service commitments. N
- Monitor operating costs, account receivables, and Budget vs Actual performance. N

n Customer & Account Management
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- Manage key customer accounts and maintain strong customer relationships. N




- Develop and sustain positive customer references and lighthouse accounts. N
- Address customer concerns and ensure timely resolution of operational issues. N

n Technical Support
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- Provide technicalservices support to execution teams for all technical matters. N
- Guide teams on process optimization, troubleshooting, and operational improvements. N
- Support project and service teams in resolving complex technical challenges. N

n Financial & Commercial Management
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- Monitor account receivables and support timely revenue realization. N
- Ensure seamless cash outflow disbursements to suppliers within IWS. N
- Support cost optimization initiatives and commercial compliance. N

n Site Audits & Compliance
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- Conduct site audits as and when required for existing customers and current prospects. N
- Ensure compliance with operational, quality, and safety standards. N
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📌 Deputy General Manager Operations (Surat)
🏢 AQUATECH SYSTEMS (ASIA) PRIVATE
📍 Surat