Key Responsibilities:

- Claims Management:
- Process and manage employee advantages claims efficiently and accurately.
- Review and assess claims documentation to ensure compliance with policy terms and conditions.
- Liaise with clients, insurance providers, and internal teams to resolve claims-related inquiries and issues.
- Client Communication:
- Serve as the primary point of contact for clients regarding claims inquiries and updates.
- Provide timely and clear communication to clients about the status of their claims.
- Educate clients on the claims process and employee benefits policies.
- Documentation and Reporting:
- Maintain accurate records of all claims transactions and communications.
- Prepare and submit reports on claims activity and trends to management.
- Ensure all documentation is compliant with regulatory requirements and company policies.

Skills: Documentation, Communication Skills, Reporting, Client Communication, Claims Management

Experience: 2.00-4.00 Years

📌 Senior Process Associate (Mumbai)
🏢 Oliver Wyman
📍 Mumbai