Role Operations Manager Location Thane Mumbai Work from Office MonSat Role Overview We are looking for a highly driven Operations Manager to lead and streamline our daytoday operations in a fastpaced startup environment This role requires someone who can build processes manage crossfunctional teams and drive operational excellence with a strong ownership mindset Key Responsibilities Manage endtoend operations ensuring smooth execution across functions Set up tools and design scalable processes to improve efficiency and productivity Drive datadriven decisionmaking through MIS dashboards and performance tracking Collaborate with internal stakeholders Sales Product HR Finance and external partners Lead and manage teams ensuring high performance and accountability Solve operational challenges with a proactive and executionfocused approach Take ownership across multiple functions and operate beyond defined roles when required Lead mentor and manage teams with maturity and empathy fostering a highperformance culture Proactively identify and resolve operational challenges with a strong problemsolving and execution mindset Take ownership across functions demonstrating flexibility and adaptability in a dynamic startup environment Ensure a strong focus on customer success improving overall experience and handling escalations effectively Maintain flexibility in working hours based on business needs and operational priorities Build a positive team environment through effective people management and interpersonal skills Requirements Preferred Qualifications Prior experience in a startup or highgrowth environment Exposure to operations tools CRM project management platforms Proven track record of process improvements and impactdriven results Benefits Prospect to build and scale operations from the ground up Work closely with leadership and decisionmakers High ownership rapid growth and dynamic work culture

📌 Operations Manager Customer Success and Delivery (Thane)
🏢 N Human Resources & Management Systems
📍 Thane