Job DescriptionPrimary Purpose of Role:
NOperations Executive – West reports solid line to the India Operations Manager;
he/she has a daily workrelationship to the RGM (Regional General Manager), Channel partners and End Customers.
NThis role is responsible for providing Sales support to the region and enable the Regional General Manager to achieve and exceed their sales targets and business objectives.
NHe/she ensures quality execution for the Country Operations Processes and needs to interface with the local Sales team, Vertical Managers, Corporate team, Supply Chain & Logistics, Regulatory, Service Operations and the Shared Service Center in Mumbai to ensure productive and timely handling of our Lead to Order processes of the region he/ she works for.
NJob Responsibilities -
NSales Operations:
N
- n
- Collaborate closely with Regional General Managers to help them achieve and surpass sales targets. N
- Support the Sales team including order processing (C4C), business case preparation, approvals as per matrix and ensuring compliance across all stages N




- Maintain audit related documents for compliance, with zero non-conformities in business operations N
- Liaise with Finance, COS, and Logistics teams to facilitate timely payments, stocks, billing, dispatch, delivery, and product returns. N
- Support Sales and Channel Partners with tender related documents and activities N
- Provide end-to-end support for orders secured through tender processes. N

nChannel Management& OEM Support:
N
- n
- Serve as the primary point of contact for Channel Partners, End Customers and OEMs, assisting with their orders, queries, and operational needs. N
- Facilitate the Channel recruitment and termination processes in accordance with corporate guidelines. N
- Track and monitor the Channel Partner onboarding journey. N
- Oversee the renewal process of Channel and OEM Contracts to ensure timely compliance. N
- Coordinate Quarterly Business Reviews (QBRs) and Pa

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