Job DescriptionHiring: Experience Lead (UX/CX Strategy) | Pan India | Onsite
NWe're looking for an experienced Experience Lead to drive experience strategy, customer journey transformation, and design governance for enterprise digital platforms.
NExperience: 8–10 Years
NLocation: Pan India
NWork Mode: Onsite
NSalary: Best in the Market
NMust-Have Skills
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- Experience Strategy & Design Leadership N
- Customer Journey Mapping & Service Blueprinting N
- Sitecore XM Cloud / Sitecore AI N
- Sitecore CDP & Personalize N
- Sitecore Experience Edge N
- Dynamics 365n
- Azure Services N
- Omnichannel Experience Design N
- Accessibility & Personalization N
- CRM & CMS Capabilities N

nKey Responsibilities
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- Define personas, customer journeys, and service principles. N
- Create service blueprints covering touchpoints, frontstage and backstage processes, systems, data, and KPIs. N




- Lead customer research and translate insights into experience strategies. N
- Govern design quality across implementation teams. N
- Drive personalization strategies using Sitecore CDP and Experience Edge. N
- Collaborate with business, technology, and design stakeholders to deliver user-centric digital experiences. N

nWhat We're LookingFor
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- Solid executive stakeholder management. N
- Workshop facilitation and strategic storytelling skills. N
- Experience leading cross-functional teams. N
- Data-driven decision-making with analytics-informed design. N

nInterested candidates can share their updated resume through DM or mail.
[email protected]
N#Hiring #ExperienceLead #UXStrategy #CustomerExperience #Sitecore #Dynamics365 #Azure #JourneyMapping #ServiceBlueprinting #DigitalExperience #OnsiteJobs #PanIndia

📌 Experience Lead (Alibag)
🏢 TECEZE
📍 Alibag