25 Aug
|
Datman
|
Karnataka
Job DescriptionJob Title: Customer Service Executive - Permanent Role with Fintech Company
NWe are seeking a CustomerService Executive to join our growing team As a Customer Service Executive, you'll play an essential role in ensuring our customers have a positive experience by providing accurate and timely assistance via phone, email, and chat.
NWe are a fintech company that values its employees and offers a supportive work environment. Here are some of the benefits you can expect:
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- Working for the Actual Company: You'll be working directly with us, not a BPO, which means you'll have direct access to our resources, management, and opportunities. N
- Opportunity for Growth: Many of our agents have advanced to become Team Leaders and Subject Matter Experts (SMEs). We believe in promoting from within and providing growth opportunities for our employees. N
- Birthday Off: We want to celebrate your special day You'll get to take a day off on your birthday to enjoy it as you wish. N
- Learning Opportunities:
Working with a fintech company provides plenty of opportunities to learn about recent technologies, financial markets, and trends. You'll be exposed to cutting-edge technology and industry experts. N
- Snacks Budget: We provide a snacks budget, so you can have all the energy you need to power through the day N
- Team Building and Outings: We value teamwork and believe that it's important to have fun with your colleagues. That's why we organize team-building events and outings every quarter. We want to make sure our employees are happy, engaged, and motivated. N
nAdditional detailsof the role are as follows:
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- Shift Timing: 1.00 P.M IST to 10.00 P.M IST, UK shift N
- Responsibilities: Communicating with customers via phone, email, and chat;
providing knowledgeableanswers to questions about product, pricing, and availability;
working with internal departments to meet customer's needs;
data entry in various platforms. N
- If you are a custo
📌 Customer Service Representative (Karnataka)
🏢 Datman
📍 Karnataka