Job Description

Primary Responsibilities

- To plan, control, coordinate and participate in the training of the employees of the organization.
- Ensure that training develops skills, enhances productivity and quality of work.
- Establish orientation, training, developing and evaluating systems for the employees.
- To design, develop, plan, administrate and implement an effective and systematic training activities and programs for all levels or staff, resulting in a highly motivated, flexible and multi skilled workforce.
- Assess training requirements for the employees and create suitable programs to meet the requirements.
- To ensure implementation of an active and efficient Training system for all the departments.
- Plan and administer training seminars for the employees in accordance with the policies & procedures.
- Ensure to assess the effectiveness of training after every training program conducted.
- Ensure to create a positive learning environment
- Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management.
- Keep abreast of the latest information on innovations in trends in Hospitality.

People Management

- Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Hyderabad Airport to ensure maximum cooperation, productivity, morale and guest service.
- Develop and maintain effective relationships with all the departments.
- Respond to training related queries by resolving issues in a timely and efficient manner.
- Ensure that the team has been trained for all safety provisions.




- Ensure that all personnel are kept well informed of department’s objectives and policies.
- Motivate and develop team to ensure smooth functioning of the department and promote teamwork.

Operational Management

- Develop training and development model and determine the training and development needs that link directly to organizational business goals and objectives.
- Develop, direct, and evaluate the training programs, as per the requirements.
- Evaluate training/instructional materials, teaching aids, and devices in order to fulfill the requirements.
- Conduct training needs assessments and recommend training programs.
- Communicate and support company policies & procedures to maintain high employee morale and motivation, and ensure an atmosphere of participative management.
- To ensure the smooth and efficient management of the Training Function, ensuring that all the Policies and Procedures outlined in the Operations Manual are strictly adhered to.
- To ensure that all training records, and training passports are maintained and updated as and when required.
- Ensure optimum service through the effective communication of policies and procedures to all employees.
- Promote and manage a positive and productive work setting by working with the management team to provide clear communication and fair and timely training evaluations of the team.
- Develop and train the employees on new programs and company initiatives.
- To liaise with Schools / Colleges / Universities concerned and arrange the recruitment / selection of the Management and Industrial Trainees.

📌 Learning & Development Manager (Hyderabad)
🏢 NOVOTEL
📍 Hyderabad