Job DescriptionPosition Title: Sr. Operations manager
nLocation: Chennai
nIndustry Preferred: Manufacturing, Automobile, Facility Management, Hospitality
nOverview of the role:
nResponsible for all existing operational contracts, contract retention, contract growth and development within the relevant area and strengthen the portfolio, reputation and image of Sodexo.
nKey Responsibilities
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- Ensure the profitable delivery of operations, control of costs & overheads through achievement of business targets for GOPn
- Responsible for the delivery and expansion of sales and margin in all operations ensuring full compliance with contractual obligations and Sodexo policies and proceduresn
- Support new business development through the promotion and costing of products & services and response to tenders & proposals which deliver recent business in Sodexo's Integrated Facilities Management activitiesn




- Responsible for establishing and maintaining multi-level and business unit relationships with clients ensuring a full understanding of the hierarchy and strategic vision of the clientn
- Ensure a comprehensive understanding of and meet all customer expectations under each of the relevant client agreementsn
- Prepare timely and accurate financial and qualitative reports; Report on the same to the Regional Head-Operations on a monthly basis and as and when requiredn
- Be proactive in the recovery of overdue, if any, owing from internal and external clients and maintain a close relationship with Sodexo Finance team to ensure all suppliers and contractor payments are managed effectivelyn
- Manage, mentor and maintain a strong working relationship with the Business Development & Operational Teams, offer assistance wherever and whenever requiredn
- Laise with team to ensure alignment with the business goals and vision of Sodexo.n
- Ensure quality of work by adhering to Sodexo service standardsn

nQualifications:
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- Bachelor's degree or higher in Operation

📌 Operations Manager (Chennai)
🏢 Sodexo
📍 Chennai