Travel Consultant / Travel Agent
We are looking for a Travel Consultant / Travel Agent who can understand customer travel requirements, recommend suitable options, and manage bookings from initial enquiry through confirmation.
Key Responsibilities
Handle customer enquiries through phone, WhatsApp, email, and online platforms.
Understand customer requirements including destination, travel dates, budget, number of travellers, and preferences.
Recommend suitable flights, hotels, holiday packages, transportation, and travel services.
Prepare itineraries and quotations based on customer requirements.
Compare available options and help customers make the right travel decision.
Follow up with enquiries and convert qualified leads into confirmed bookings.
Handle flight and hotel reservations, modifications, cancellations, and rescheduling.
Coordinate with hotels, airlines, transport providers, tour operators, and other vendors.
Negotiate and obtain competitive rates wherever possible.
Collect booking information and ensure accurate documentation.




Assist customers with travel-related queries before and during their trip.
Maintain booking records and update customer/lead information.
Handle customer concerns and resolve booking-related issues professionally.
Work toward individual and team sales and booking targets.
Skills Required
Strong communication and customer-handling skills.
Good sales, negotiation, and closing ability.
Ability to understand customer needs rather than simply provide information.
Good knowledge of destinations, hotels, flights, and travel planning.
Ability to prepare explicit quotations and itineraries.
Strong follow-up and lead-management skills.
Comfortable using WhatsApp, email, booking portals, CRM systems, and online tools.
Ability to handle multiple enquiries simultaneously.
Problem-solving attitude and attention to detail.
Preferred Experience
Previous experience as a Travel Consultant, Travel Agent, Reservation Executive, Holiday Consultant, Tour C

📌 Travel Consultant (Chennai)
🏢 ELO House
📍 Chennai