This opportunity requires that you work a specific shift as this is a region specific role.

About JumpCloud®

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

JumpCloud is Intelligent, Secure IT.

About The Role

Are you a systems-thinker who loves the intersection of People Operations and Technology? As a Senior HR Coordinator at JumpCloud, you will go beyond traditional administration. You will be a key driver in our HR Shared Services model, owning critical workstreams and leveraging a modern tech stack to create a seamless, scalable employee experience. We are looking for someone who doesn't just follow a process but looks for ways to automate, optimize, and elevate it.





What You'll Be Doing

Independently manage and own the end-to-end execution of employee lifecycle events, including global onboarding, offboarding, performance management and perks administration.
Act as the Tier 2 support lead for complex HR operational queries, ensuring high-quality service delivery across the organization.
Proactively apply and reinforce company and regional policies, ensuring all HR initiatives enable company strategy at a functional level.
Navigate and maintain data integrity across our core platforms: ADP (Workforce Now), Deel, Jira and our HRIS ecosystem.
Own the digital filing architecture, ensuring compliance and ease of access for the global HR team.
Utilize SRM to manage HR service requests, track workflows, and ensure SLA compliance.
Identify manual inefficiencies within established HR processes and recommend/implement automated solutions to enhance speed and accur

📌 Senior Human Resource Coordinator (India)
🏢 Sapphire Partners
📍 India