DHL is hiring for the role of Executive - RNCC 3!

Responsibilities of the Candidate:

- Monitor real-time movement of surface vehicles across regional routes using tracking and telematics systems.
- Track adherence to planned schedules, departure times, and arrival timelines.
- Flag transit delays, route deviations, vehicle breakdowns, and operational disruptions.
- Coordinate with fleet, hub, and line-haul teams to initiate corrective actions.
- Escalate critical exceptions to Regional SFC Fleet & Network Manager as per defined protocols.
- Track key TAT milestones across first-mile, middle-mile, and last-mile handovers.
- Support recovery actions to minimize service impact during delays.
- Ensure timely communication of potential service risks to stakeholders.
- Maintain accurate logs of network movements, delays, and exceptions.
- Support preparation of daily and periodic network performance MIS.
- Track key control metrics such as on-time departures, arrivals, and exception closure.
- Coordinate with hubs, delivery centers, fleet teams, and surface line-haul operators.
- Support smooth handovers between network legs through timely information sharing.
- Assist operations teams during peak periods and high-volume days.




- Follow defined network control SOPs and escalation matrices.
- Ensure accurate data capture and compliance with control centre processes.
- Support audits and reviews by providing movement and exception data.

Requirements:

- Essential: Graduate degree in Logistics, Supply Chain, Operations, or a related field.
- Preferred: Diploma or certification in Logistics, Transportation, or Operations Management.
- 1–3 years of experience in logistics operations, network monitoring, fleet coordination, or control tower–type roles.
- Exposure to surface transportation, line-haul operations, or express logistics environments preferred.
- Experience working in shift-based or time-critical operations is an advantage
- Understanding of surface logistics and line-haul operations
- Real-time monitoring and exception tracking
- Basic data analysis and MIS preparation
- Familiarity with tracking systems, GPS, or TMS platforms
- Strong attention to detail and situational awareness
- Ability to work under pressure in time-sensitive environments
- Transparent communication and escalation skills
- Coordination and teamwork orientation
- Willingness to work in shifts, if required

📌 Executive - RNCC 3 (Bhiwandi)
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📍 Bhiwandi